Refund policy
Scope Creep Co. Refund & Return Policy
Digital Products (Wallpapers, Kits, Bundles)
All digital product sales are final.
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Due to the instant-access nature of downloads, we do not offer returns, refunds, or exchanges for wallpapers, survival kits, or any other digital items.
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If you experience a technical issue with your download (corrupted file, missing link, etc.), please contact us at email@atdcollective.com and we’ll make sure you get a working file.
Physical Products (Merch – Apparel, Accessories, etc.)
We accept returns and exchanges on physical products within 30 days of delivery if the item is unused, unworn, and in its original packaging.
Eligible returns:
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Wrong item received
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Damaged or defective item
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Incorrect size (unworn items only)
Non-returnable items:
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Gift cards
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Sale/clearance items
How to start a return:
Email us at [your email] with your order number and photos (if damaged). We’ll send you a return label and process your exchange or refund once the item is received.
Refunds:
Once approved, refunds will be credited back to your original payment method. Shipping costs are non-refundable.